- We are unable to accept returns on any food items.
- If you have received a damaged, defective, or wrong item, please contact our Customer Service Team at: 800-253-8283 or firstname.lastname@example.org.
- Please note: The inner paper wrapper on all Astronaut Ice Cream products is slit to facilitate the freeze-drying process. You’ll find the inner-paper-liner slit on every single package of ice cream. The outside pouch, however, should be fully sealed and should not have any slices, punctures, etc. If the outer pouch is not sealed, contact us right away, and do not consume the food inside.